Terms and Conditions

All prices shown are for students 14-19 years of age.

A Provisional Booking must be made using the Booking Form. All bookings must be confirmed in writing by email, fax or post. A booking can only be considered as provisional if a 30% deposit has been received in the Redwing Education Group account. Payment must be made by bank transfer, flywire or credit card and bank details are shown on the invoice.

Final balance to be received in full by Redwing no later than 4 weeks prior to arrival of group and/or individual/s. If this is not received the booking is NOT confirmed.

An Agent may elect to make net payments to the Principal for group or individual enrolments.

In the event of a group decreasing in size after the price has been set and agreed, Redwing Education Group may alter the price accordingly and the agent will be informed.

In the event of a group number increasing in size, all services for those persons must be paid for immediately upon arrival. Group option numbers must NOT increase without prior agreement of Redwing Education Group Head Office.

Arrival details and transfer bookings will not be released until the full payment has been received.

Redwing Education reserves the right to cancel all bookings and arrangements made if due payments have not reached the Redwing Education's UK bank account prior to the arrival of the group and/or individual/s. The Principal reserves the right to refuse admission to the accommodation and programme if full payment has not been received prior to arrival.

Redwing Education has the right to change prices, starting dates, course content and programmes at any time due to errors, omissions and circumstances beyond our control. In such cases you will be informed as soon as possible in writing. Where a major change is involved, a choice will be given of either accepting the change which will be of a comparative standard if available, or rejecting it. If the latter applies, we will promptly refund all monies received.

CANCELLATION COSTS:

Notification of cancellation 6 weeks before travel date: Redwing Education Group retains deposit payment only.

Notification of cancellation 2 – 5 weeks before travel: Redwing Education Group retains 50% of total course cost.

Notification of cancellation 2 weeks or less before travel: Redwing Education Group retains 100% of course cost.

If war or terrorist activities, threatened or actual, civil unrest, closure or congestion of airports or ports, riot, cancellation of changes or scheduled airlines, industrial action, threatened or actual natural disasters, adverse weather conditions, pestilence, quarantine controls, host family cancellations or any other event outside the control of the company either delays, extends the stay, compels a change in the programme or accommodation arrangements or forces the programme to be cancelled, Redwing Education Group cannot accept liability for any resulting loss, damage or expense.

Insurance for UK locations – it is mandatory that full insurance cover is arranged for all participating students and group leaders before departure from their home country. Insurance is included in the published fees for Redwing Education Group programmes.

You can read about our UK policy with guard.me Insurance here:

Policy Key Facts

Full details of this policy are available on request.

Insurance for US locations - Redwing Education programmes also include insurance for the US in the published fees for the Yale University and UC Berkeley programmes. Please contact us for information on this policy.

Behaviour – any student who commits a criminal offence, has to be severely disciplined during the course, exhibits anti-social behaviour or has a poor attendance record may be expelled and asked to return home immediately at the parents' expense. No refunds will be made.

Students / groups will be charged for any damage they cause during their stay.

Marketing – Photographs taken of students during their course may be used for marketing purposes by Redwing Education Group and Ardmore Language Schools Ltd. If you do not wish photos of students to be used, you must advise us in writing before travel to the UK or USA.

Medical information – all allergies, special dietary requirements and medical information must be provided to Redwing Education Group in writing prior to each student's arrival. Parents/agents must advise Redwing if the child/student cannot swim at least 25 metres unaided or without a flotation device.

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